Core Responsibilities

• Cross-functional Process Discovery: Partner with the wider revenue operations team as well as department heads and team leads to identify automation opportunities, document current business processes and workflows using BPMN or UML, and prioritize solutions based on business impact.

• Automation Development: Design and build workflow automations using state-of-the-art AI technology and automation tools like n8n, make, or similar platforms.

• Integration Management: Maintain and optimize integrations across core software platforms like Salesforce, Marketo & Google Workspace, ensuring reliability, security, and scalability.

• Documentation & Training: Create comprehensive documentation for all automations and train other team members on new processes & technologies.

Strategic Impact

• Promote automation: Promote a culture of continuous improvement and the use of automation & AI technologies across departments by creating awareness, providing training, and demonstrating the tangible benefits of such solutions.

• Business Process Consulting: Act as internal consultant to evaluate and recommend process improvements beyond just automation.

• ROI Measurement: Establish metrics to track time savings, error reduction, and productivity gains from automation initiatives.

Technical Requirements

• Automation Platforms: 2+ years experience with workflow automation tools (n8n, Zapier, make or similar)

• API Integration: Strong understanding of REST APIs, webhooks, and system integrations

• DevOps Understanding: Basic understanding of version control systems, deployment practices and infrastructure concepts

Business Skills

• Process Analysis: Proven ability to analyze complex business workflows and identify optimization opportunities

• Stakeholder Management: Excellence in collaborating with non-technical teams to gather requirements and manage expectations

• Project Management: Experience in managing multiple complex projects simultaneously across a multitude of stakeholders with clear prioritization

• Communication: Ability to translate technical concepts for business stakeholders and business needs for technical implementation

Preferred Qualifications

• Experience in SaaS or technology companies

• Background in business analytics or product management

• Basic SQL skills for data extraction and manipulation

• Experience with CRM systems (Salesforce), marketing automation platforms (Marketo, Hubspot), HR systems (Personio) and other core software platforms

• Flexible work environment: With flexible PTO, flexible working hours and remote/hybrid opportunities, we believe you can succeed from anywhere. Did we mention that everyone has the opportunity to work abroad for up to 6 weeks per year?
  
  
• Ongoing learning: With our dedicated learning budget for every team and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel. 
  
  
• Wellness is key: We offer Private Health Insurance & Pension plan options as well as the support of certified mental health first aiders. We also have Quantiwell days which are global mental health days twice a year where the whole company takes a day for themselves.
  
  
• Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible Community Committee, we are committed to advancing education and awareness.
   
• Team bonding: Team offsites, summer and holiday parties... where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way.